How to fix Font upload error in canva

Learn How to Fix Font Upload Error in Canva

Learn how to fix the font upload error in Canva with our easy-to-follow guide; say goodbye to frustrating font upload errors in Canva and get back to designing with ease.

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Have you ever struggled to upload your own font after creating a fantastic design in Canva?

Canva Error

Don’t worry; you’re not alone!

This issue can be frustrating and time-consuming, especially when you have a deadline to meet.

There are several solutions to this problem that you can try to get your design back on track.

Let’s dig into how to fix the font upload error in Canva!

Without any further ado, let’s roll on!

4 Common Causes of Font Upload Errors in Canva

Understanding the common causes of font upload errors in Canva is essential if you want your designs to look their best and be delivered on time.

There are several reasons why font upload errors may occur in Canva. Some of the most common causes are,

1. Corrupted Font File

A corrupted font file is one of the most common causes of such errors. Corrupted font files can cause many issues, from missing or garbled characters to not uploading the font entirely.

A corrupted font file may not be readable by Canva, leading to a font upload error in Canva. 

So, Users need to ensure that the font file they are uploading is not corrupted and is in a supported format.

2. Unsupported Font Format

It is common for Canva font upload errors to be caused by unsupported font formats.

Many factors can cause this error, including the font’s file type, version, or even how it was downloaded.

Canva supports various font file formats, such as OTF, TTF, and WOFF

If the font file is in an unsupported format, Canva may not be able to process it, resulting in a font upload error.

Check Corrupt File in Canva
Source: Adventures with Art

3. Licensing Issue

One of the common errors can be the licensing issue. The font should be licensed for embedding.

Canva supports only licensed fonts. If you have any doubts, contact the font provider.

3. Slow Internet Connection

One of the most overlooked factors is a slow internet connection. 

A slow internet connection can cause issues with font uploads, resulting in incomplete designs, missing fonts, or low-quality graphics. 

Therefore, it is crucial to identify the potential causes of font upload errors and take the necessary steps to resolve them.

Users must ensure they have a stable and fast internet connection while using Canva to avoid such errors.

4. Canvas Server Issues

While Canva is known for its ease of use, it is not immune to technical issues. One of the most common causes of font upload errors is due to Canva server issues. 

Canva servers can experience high traffic and overload, leading to slow loading times and errors.

In such cases, users can check Canva’s status page to see if there are any ongoing issues and wait for them to be resolved.

Check internet connection
Source: Twitter

How to Fix Font Upload Error in Canva?

If you encounter a font upload error in Canva, there are several steps you can take to fix it. 

These errors can occur for various reasons, such as incompatible font types or corrupted font files. 

Fortunately, several ways exist to fix these errors and return to designing hassle-free. 

In these guidelines, we will explore some standard font upload errors you might face in Canva and provide practical solutions to fix them. 

How to fix Canva Font Upload Errors

Whether you’re a beginner or an experienced designer, this guide will help you overcome any font upload errors in Canva and get your creative juices flowing without any intervention. 

So, let’s dive in and troubleshoot your font upload errors in Canva!

1. Check Font File Size

We can upload 500 fonts per Brand Kit in Canva.

One solution to fix these errors is to check the font file size. 

When you upload a font into Canva, it must be in the correct format and size. If the font file size is too large, it can cause upload errors.

If the font file size exceeds the limit, users need to reduce its size before uploading it to Canva.

2. Clear Browser Cache

Clearing the browser cache can also help resolve font upload errors in Canva. 

Users can clear the cache and cookies in their browser settings and try uploading the font file again.

However, clearing your browser cache can effectively solve this problem.

You need to go to the navigation bar>>select more tools, and there you can find the precise browsing data where you can clear the browser cache.

Clear Browsing cache

3. Use a Different Font

Users can use a different font if none of the above solutions works. 

Canva has a wide range of fonts, and users can find a suitable alternative for their project.

Check out this website and download the fonts since this website has a compiled library of Canva-supporting fonts.

Fontspace for canva fonts

4. Check the Internet Connection

While there are multiple reasons for this issue, internet connection is one of the most overlooked factors. A weak or unstable internet connection can cause numerous problems while uploading fonts in Canva.

Users need to ensure a stable and fast internet connection while using Canva.

To check the internet connection, in your browser address bar, click on the lock icon.

Check Internet Connection

My dear designers, this can be handled from your end, and Canva has nothing to do with it!

5. Check Font File Format

By checking the font file format before uploading it to Canva, you can avoid common problems like unsupported file types or incorrectly formatted fonts.

Users must ensure that the font file they upload is supported in OTF, TTF, or WOFF. 

If you want to learn more about the supporting file, read How to Add and Modify Custom Text in Canva, which describes the font formats that Canva supports.

If the font file is in an unsupported format, users need to convert it to a supported format before uploading it to Canva.

This is the first thing you must observe regarding font errors while uploading in Canva.

Frequently Asked Questions

Q1. Why am I facing an error while uploading fonts in Canva?

A1. One of the reasons for facing an error while uploading fonts in Canva can be the font file type or the file being corrupted.

Q2. What types of files does Canva support for fonts?

A2. Canva supports various font file formats, such as OTF, TTF, and WOFF.

Q3. Is it possible to import fonts into Canva free version?

A3. Canva’s free version does not allow you to import custom fonts. You can opt for Canva Pro’s free trial.

Q4. The Canva file upload is not working for me. Why is that?

A4. In some cases, your file won’t be uploaded if they are not supported by Canva like PSDs, TIFFs or the file is too big.

Q5. What is the font upload limit in Canva?

A5. You can upload a maximum of 500 fonts per Brand Kit.


The font upload error in Canva can be frustrating and time-consuming, but the troubleshooting tips above can help you fix it.

By checking for file compatibility, clearing the browser cache, and trying different browsers, you can quickly fix the font upload error and continue designing in Canva without further interruption. 

However, if you are still experiencing issues, it’s best to contact the Canva customer support team, who will be more than happy to assist you through the process.

If you are excited about learning more about the new trends in Canva, Sign up for our Canva Mastery Course, which is perfectly designed for graphic designers from beginners to advanced levels to become Canva experts.

Canva Mastery Course Blueprint

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Digital Scholar

Digital Scholar is a premier agency-styled digital marketing institute in India. Which offers an online digital marketing course and a free digital marketing course worldwide to elevate their digital skills and become industry experts. Digital Scholar is headed by Sorav Jain and co-founder Rishi Jain, who are pioneers in the field of digital marketing. Digital Scholar’s blogs touch upon numerous aspects of digital marketing and help you get intensive ideas of different domains of digital marketing.

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