top ai website chatbot software tools

Top 20 AI Website Chatbot Platform Tools for Your Website

Look no further if you're looking for the top AI website chatbot platform tools! We've compiled a list of the 20 best tools to help you create a chatbot for your website. These platforms offer a variety of features and price points to suit your needs so that you can find the perfect one for your project. Check out the list here.
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Chatbots have recently gained a lot of popularity for their undisputed benefits. From being available for your clients 24 by 7 to saving a lot of man-hours, chatbots have become the best buddies for many businesses. 

Chatbots also allow you to free up time by instantly responding to frequent customer enquiries. They can also be utilized to generate leads, boost user experience, and increase sales.

But, getting chatbot enabled on your business platform is not a good idea. Only a good chatbot can deliver you the desired results. So it’s important to pick a good website chatbot for your website. 

To ease your worry about choosing the best website chatbot tool, in this article, we have hand-picked the best website chatbot tools for your site to improve user experience and boost conversions.

What is a Website Chatbot Platform Tools?

A website chatbot tool uses text-to-speech to conduct an online discussion instead of directly interacting with a human agent. They are used by businesses to communicate with customers using messaging apps. You can think of chat features in instant messaging apps as chatbots, but with human interaction taking place on only one side.

Why is a Website Chatbot Platform Tool Important for the Website?

Some of the reasons for the need for a website chatbot tool for your website are:

  • Immediately qualify leads and schedule meetings from your chatbot window.
  • Create chatbot windows that are consistent with the style of your website or product.
  • Without any prior coding skills, create convincing chatbot sequences.
  • After a chatbot conversation, it automatically sends out a series of emails.
  • Utilize data directly from your CRM to send personalized communications.

How to Choose the Right Website Chatbot Platform Tools That Converts?

When selecting a website chatbot tool for your website, keep the following factors in mind:

  • What you can use the chatbot for? Your primary priority should be the chatbot’s objective. What does it do, exactly? Do you desire a customer service agent? a spokesperson? or a whole different idea?
  • Learning methods: Based on the learning methods they employ, there are three primary categories of chatbots: rule-based, self-learning, and hybrid. Pick up the one that suits your requirements the most. 
  • Features: You must pick which features your chatbot software solution should include. Analyze their features and functionalities and pick wisely. Avoid paying for unwanted features while ensuring that all the functionalities and features that are mandatory for your requirement are provided by your chosen tool. 
  • Understanding capacity: In order to interact with people, a chatbot must be able to grasp natural language. Make sure the platform you select is compatible with the language(s) you require.
  • Options for deployment: Decide whether you want to launch your chatbot through a website, a mobile app, or a messaging platform. Choose a deployment approach that is appropriate for your business.
  • Cost of the platform: Chatbot software solutions range in price from free to hundreds of dollars per month. The functionalities offered and the expected user base for the chatbot are frequently used to determine the price. Always pick the best option that also fits your pocket.
  • Definitely not at least one among other requirements, the platform must be easy to use for you and your team. It should have an easy-to-use user interface and provide training materials or customer support in case you need it.

Key Benefits of Using Chatbot in Website

Here are 12 chatbots’ indisputable benefits of using website chatbot tools for both your company and your clients::

  • It is simpler to have seamless live communication using a website chatbot tool
  • It reduces time and costs.
  • It helps you get rid of time-eating, boring tasks
  • It helps you establish a 24-hour customer care line.
  • It reduces personal contact with customers
  • It lowers customer tension
  • It also makes the customer experience simpler
  • It can efficiently humanize your brand
  • IVR (Interactive Voice Response) systems could be eliminated using these systems 
  • It benefits you by increasing the marketing’s targeting. 
  • It might also help you to grow your company and see ongoing development with machine learning.

Top 20 Website Chatbot Platform Tools

Here are the top 20 website chatbot platform tools that can help you improve your customer experience.

1. Lobster by EBI.AI

top-ai-website-chatbot-platform-tools-ebi-lobster

Lobster is an artificial intelligence-powered website chatbot development tool created by EBI AI for B2C enterprises to offer quick, engaging, and personalized client interactions. With the use of this platform, you may disseminate your assistance across a number of mediums, including the web, mobile apps, messenger apps, and even smart home gadgets.

😍 Pros

  • Responsible account manager
  • Workshop for beginners to choose the top AI use cases for your assistant
  • Retraining AI-based helpers on a regular basis
  • branding options
  • 24/7 assistance

😒 Cons

  • It could be costly for small firms.
  • There isn’t a free plan available. However, the initial two weeks of use are free.

πŸ’° Pricing

On Quote

2. Flow XO

Without learning any programming language, you can create and use bots using Flow XO. You can use it to communicate with clients, react to simple enquiries, and even collect payments (fully PCI compliant).

😍 Pros

  • There is a free version with a tonne of features.
  • May build chatbots without having any technical expertise

😒 Cons

  • Better technical documentation would facilitate learning.

πŸ’° Pricing

  • Free
  • Standard: $19/month

3. Botsify

Botsify is a well-known website chatbot tool that enables you to create intelligent chatbots for your website as well as for popular messaging services like Facebook Messenger and Slack without having to spend time or energy learning how to code.

😍 Pros

  • A professional chatbot manager who offers round-the-clock support and more than 100 integrations

😒 Cons

  • For new users, getting used to the UI could take some time.

πŸ’° Pricing

  • Free Trial.
  • Do It Yourself plan: $49/month
  • Done For You plan: $149/month
  • White-label and custom plans: On Quote.

4. ItsAlive

ItsAlive is one of the best Facebook Messenger chatbot platforms out there right now.

It offers a number of features and integrations that make creating and utilizing chatbots straightforward. Additionally, it offers a drag-and-drop user interface that enables those without programming knowledge to create bots.

😍 Pros

  • It may create the chatbot without having technical skills
  • A chatbot can be installed on several Facebook Pages.
  • KPIs are easy to track

😒 Cons

  • Compatible with Facebook Messenger only

πŸ’° Pricing

  • Free 
  • Solo: $19/month
  • Plus: $49/month
  • Pro: $99/month
  • Enterprise: On Quote

5. Boost.ai

Boost is one of the best website chatbot software solutions. For your websites, you can use it to make creative, entertaining chatbots.

By employing this application, you might provide your consumers with quicker service. Additionally, they can reduce wait times by automatically responding to frequently asked questions.

😍 Pros

  • Simple to create a chatbot
  • Chatbots can provide precise analytics
  • Real-time advice to human chat workers.
  • Possible human handover

😒 Cons

  • It would be advantageous to have more in-depth analytics.

πŸ’° Pricing

On Quote

6. ManyChat

With the help of ManyChat, you can create intelligent chatbots for a number of messaging services, such as Facebook Messenger, Instagram DMs, SMS, WhatsApp, and more. It can be used for marketing, sales, and customer support.

A few of the many features that ManyChat has to offer include segmentation, broadcasting, automation, and a wide range of additional options.

😍 Pros

  • Simple integration with Shopify, Google Sheets, Zapier, etc.
  • Easy chatbot creation
  • Free tutorials

😒 Cons

  • Few possibilities for customization
  • No live chat assistance

πŸ’° Pricing

  • Free
  • Pro: $15/month (for up to 500 contacts)

7. Aivo

One of the leading website chatbot tools, Aivo, helps your customer service and gives you the option to respond in real-time by text or voice. With Aivo’s interactive chatbot, your customer service will improve. With the help of their software solution, you can increase conversions and make the most of your resources.

With Aivo, you can give customers a consistent experience whether they contact you through your app, website, Facebook, or WhatsApp.

😍 Pros

  • Able to seamlessly interact with a variety of third-party systems, like Zendesk, Salesforce, Zapier, Live, and many more
  • Ads are simple to make
  • Collects unresolved queries to aid in bot development

😒 Cons

  • No free version is offered.

πŸ’° Pricing

On Quote

8. Meya

Meya is one of the best platforms for developing AI chatbots that lets companies create bots to help with messaging and customer support. Some of the biggest firms in the world, including Google, ESPN, and PlayStation, use it as well, and it offers a wide range of integrations.

😍 Pros

  • Can develop a bot using coding (can create complex and simple bots)
  • It has a clearly defined frontend and backend

😒 Cons

  • You must know how to code in order to construct a chatbot.

πŸ’° Pricing

  • Free trial
  • Pro: $799/month
  • Partner: $2,500/month
  • Enterprise: On Quote.

9. ProProfs Chat

Work is done manually and automatically with ProProfs Chat. It enables you to set up several chatbots as an alternative to customer service on your website without any technical experience.

This drag-and-drop chatbot builder lets you choose how a visitor should interact with the system. Its testing capabilities are noticeably improved. Before making your chatbot live on your website, you may test how quickly it reacts to your inputs.

😍 Pros

  • Multiple chatbot templates make the process of designing chatbots easier.
  • Assists users in handling incoming chats devoid of representatives and in creating tickets for complex inquiries.
  • Offers pre-written responses

😒 Cons

  • Lacks comprehensive analysis and reporting on the chatbot’s effectiveness on the user’s website.

πŸ’° Pricing

  • Free Trial
  • Essentials: $15/operator/month (billed monthly)
  • Premium: $20/operator/month
  • Enterprise: On Quote

10. Octane AI

Octane AI is the best chatbot platform for Shopify merchants since it is a complete solution that can help you increase sales, engage your customers, and convert leads into sales.

You may use it to create a fully customized chatbot for your store or utilize one of the many pre-built themes that are available.

😍 Pros

  • Easy of use
  • Several integrations
  • Online leads are available

😒 Cons

Compared to some of the other website chatbot tools out there, its price is a little bit higher.

πŸ’° Pricing

  • Free trial available
  • Octane: $50/month
  • Octane Plus: $200/month

11. Pandorabots

Businesses including HCL, Coca-Cola, and the Tata Group have used Pandorabots, one of the first and best-known website chatbot tools.

The software enables you to create chatbots using AIML (Artificial Intelligence Markup Language) or your own proprietary code. You can choose from a selection of templates to get started.

😍 Pros

  • It is able to download your code
  • Context-aware 
  • RESTful APIs are readily available.

😒 Cons

  • The features available in the free version are limited.

πŸ’° Pricing

  • Sandbox: Free plan
  • Developer: $19/month
  • Pro: $199/month
  • Enterprise: On Quote

12. Clare.AI

Clare. AI is one of the website chatbot tools that is gaining popularity. It is an NLP platform that aids in building and educating your chatbot. It can be used to evaluate how effective your chatbot is as well.

😍 Pros

  • Simple to use makes it easy to install your chatbot across many platforms and enables you to assess the success of your chatbot before deploying it.

😒 Cons

  • Since the platform is still developing, there are several features that more seasoned users would find lacking.

πŸ’° Pricing

On Quote

13. Hyro

A platform called Hyro allows companies to create voice- and text-based website chatbots. It employs natural language processing to train its assistants. This shows that a wide range of words, tones, and settings are picked up by the system, giving users a rich conversational experience.

😍 Pros

  • It is simple to implement
  • With Hyro, numerous integrations are possible.
  • It offers profound insights

😒 Cons

It does not offer a free plan.

πŸ’° Pricing

On Quote

14. Dialogflow

On the Dialogflow website chatbot platform, bots are built and managed using Google-owned natural language processing (NLP) and machine learning (ML). It is used by companies of all sizes, from little startups to massive conglomerates. It can be used to build chatbots that help your business with sales, customer service, or even just fielding general questions from customers. Interactions via text and speech are both supported.

😍 Pros

  • quick and easy to use
  • exchanges between speech and text are supported.
  • strong powers in AI
  • multilingual support
  • complete administration

😒 Cons

  • It can be expensive for business users
  • It possibly needs some coding expertise

πŸ’° Pricing

  • Dialogflow CX: $600 credit for a no-charge trial.
  • $0.007 per request for text interaction
  • $0.06 per minute for audio
  • Dialogflow ES Essentials Edition:
  • $0.002 per request for text interaction
  • $0.0065 per 15 seconds of audio

15. MobileMonkey

Using the well-known website chatbot tool MobileMonkey, you can create chatbots for Facebook Messenger, chatbot for Instagram DMs, WhatsApp, SMS, and website chat.

The platform offers a range of features, including AI-powered chatbots, lead capture forms, real-time discussions, and pre-written message sequences.

😍 Pros

  • A free version is available.
  • WordPress integration is feasible.
  • Exceptional drip sequencing skills

😒 Cons

  • It does not support integration

πŸ’° Pricing

  • Free 
  • MobileMonkey Startup Edition: $119/month (billed annually)
  • MobileMonkey Growth Edition: On Quote
  • InstaChamp Platinum: $19/month (only for Instagram marketing)
  • RoboBDRℒ️ DIY plan for SMBs: $119/month (billed annually)

16. Twyla

The Twyla website chatbot platform allows voice and text discussions to be automated. This implies that you can manage customer inquiries, schedule appointments, or even take orders with Twyla. Your website chatbot will undoubtedly get better over time because Twyla constantly improves its responses based on user feedback.

😍 Pros

  • You have access to the tools you need to identify, organize, and update the knowledge base content for your chatbot thanks to seamless connections with all of the major business apps, including Magento, Shopify, and Zendesk.

😒 Cons

  • There is no free trial or information about prices on the website.

πŸ’° Pricing

On Quote

17. Imperson

This website chatbot platform develops workplace chatbots that allow text, audio, video, AR, and VR and function on all well-known messaging platforms. Real and engaging client chat encounters are provided by their conversational bots.

Imperson allows you to create interactive chatbots for websites, Skype, Facebook Messenger, Kik, and other platforms.

😍 Pros

  • Complete chatbot solution for business

😒 Cons

It can be costly, especially for small businesses. 

πŸ’° Pricing

On Quote

18. Chatbot

With ChatBot, an all-in-one website chatbot creation platform, you can build and deploy conversational bots across a variety of platforms, including Facebook Messenger, Skype, Slack, and others.

It can design and customize chatbots, create flows and conversations, and regulate message exchanges, among other things. You don’t even need to know how to code to use this platform.

😍 Pros

  • Improved data security
  • Facilitates lead nurturing through suggested purchases

😒 Cons

  • For larger businesses, the platform may be pricey.
  • Only Business and Enterprise plans come with premium customer assistance.

πŸ’° Pricing

  • Free Trial
  • Starter: $50/month for 1 active bot
  • Team: $149/month for up to 5 active chatbots
  • Business: $499/month for unlimited active chatbots
  • Enterprise: On Quote.

19. Xenioo

Without learning any programming languages, you can build multi-platform, AI-powered chatbots with the aid of the professional website chatbot platform Xenioo. The construction of bots is supported by your website, Facebook Messenger, WhatsApp, Telegram, Microsoft Teams, Slack, Amazon Alexa, and Google Assistant.

You may create conversational virtual assistants that can generate leads and keep website visitors interested with the help of this chatbot-building software.

😍 Pros

  • No prior coding experience is necessary
  • Live chat: Conversations can be picked up and carried on by the operator.
  • Numerous and unique integrations are offered (through API calls)
  • Options for backup, cloning and archiving
  • Upgrade packages at various levels to improve your strategy

😒 Cons

  • They mostly employ Stripe, a regionally restricted payment processor. Payments may also be made with any major credit card, but not everyone does.
  • Free plans don’t give specific assistance.

πŸ’° Pricing

Free Basic: For up to 300 messages

Growth plan: €49/month 

Professional plan:  €99/month 

Custom plan: On Quote

20. Chatfuel

If you’re looking for a more advanced website chatbot platform that offers more capabilities and flexibility, Chatfuel is a fantastic option. You may create interactive bots that respond to user input and on-demand information sources with Chatfuel. Additionally, it can be used to build chatbots that provide customer service or generate leads.

😍 Pros

  • Greater capability and versatility than other rival chatbot platforms that are simple to use
  • All types of correspondence are covered, such as direct messages, comments, stories, and more.

😒 Cons

  • It takes time to set it up.

πŸ’° Pricing

  • Entrepreneur: $14.99/month for up to 500 conversations
  • Startup: $24.99/month for up to 1000 conversations
  • Small Business: $54.99/month for up to 3000 conversations
  • Enterprise: On Quote

ConclusionΒ 

The best chatbot services let you quickly construct a chatbot regardless of how you plan to use it for your business. Your customers shouldn’t care; they’ll just get clear, quick answers to their questions. However, selecting a top-notch chatbot tool online could have a big impact on you. Consider your needs and look into several internet chatbot technologies before making a decision.

FAQs

πŸ€” Q: What issues can chatbots help with?

βœ… Ans: Five issues are resolved by chatbots

  • Save time and money. Conversations that once required specialist participation can now be automated thanks to chatbots.
  • Increase revenue and produce fresh leads.
  • Inform and guide users.
  • 24/7 support is provided.
  • Engage Prospective clients

πŸ€” Q: What kinds of chatbots are there?

βœ… Ans: The various varieties of chatbots are as follows:

  • Chatbot with a menu or buttons.
  • Language-Based (Rule-Based Chatbots)
  • Chatbots based on keyword recognition.
  • Chatbots using machine learning.
  • Hybrid design.
  • Vocal robots.
  • Chatbots for booking or scheduling appointments.
  • Chatbots for customer service.

πŸ€” Q: How should a chatbot be assessed?

βœ… Ans: You may assess the efficiency of your chatbot and how well it is being utilized by your target market using quantitative key performance indicators.

  • The volume of chatbot activity.
  • Bounce Rate.
  • Rate of retention.
  • Rate of Use for Open Sessions.
  • Target Audience Volume of the Session.
  • The volume of chatbot responses.
  • Length of a chatbot conversation.

πŸ€” Q: How productive are chatbots?

βœ… Ans: Chatbots can boost engagement by up to 90% and sales by 67% when used as a focused tool. Conversational bots, according to 57 per cent of firms in 2020, provide significant ROI with little effort.

πŸ€” Q: What kind of technology does a chatbot use?

βœ… Ans: The core technologies of chatbots are artificial intelligence (AI), natural language processing (NLP), and machine learning. They take chatbot innovation and subsequently brand communication to an entirely new degree of personalization.

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Written By
Digital Scholar

Digital Scholar is a premier agency-styled digital marketing institute in India. Which offers an online digital marketing course and a free digital marketing course worldwide to elevate their digital skills and become industry experts. Digital Scholar is headed by Sorav Jain and co-founder Rishi Jain, who are pioneers in the field of digital marketing. Digital Scholar’s blogs touch upon numerous aspects of digital marketing and help you get intensive ideas of different domains of digital marketing.

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